Say it Right the First Time

Malandro, Loretta

Ouvrage indisponible

Éditeur
McGraw-Hill Professional
Pages
304
Parution
avril 2003
Format
Livre broché
Langue
Anglais
Dimensions
218 × 203 × 15 cm
EAN
9780071408615
  • Résumé

Explains the communication principles that inspire people to perform at better levels. This book provides the communication skills needed to motivate people, move up the career ladder, and handle difficult situations. It also features insights into the emotional impact of words and how to use these "emotional triggers" to connect with others.
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