Sales Success Handbook, The: 20 Lessons to Open and Close Sales Now

Richardson, Linda

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Éditeur
McGraw-Hill Professional
Pages
64
Parution
février 2003
Format
Livre broché
Langue
Anglais
Dimensions
228 × 152 × 4 cm
EAN
9780071416368
  • Résumé

Outlines a battle-tested, six-step program for hearing and understanding what your customers have to say and selling solutions instead of just selling products. This book presents 22 lessons you can use to: learn from your customers; develop a questioning strategy; drill down to needs; and, listen to question meaning.
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