Quality Management

Gitlow, Howard S. Oppenheim, Alan Oppenheim, Rosa

Ouvrage indisponible

Éditeur
McGraw Hill Higher Education
Parution
août 2004
Format
Media mélangé
Langue
Anglais
Dimensions
241 × 193 × 37 cm
EAN
9780071123389
  • Résumé

Quality improvement is recognized as an essential function in any successful organization. This text presents an approach to quality improvement, including Dr W Edwards Deming's philosophy of quality, productivity, and competitive position, thorough coverage of process improvement, Six Sigma, the DMAIC model, and more.
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