Everything Counts: 52 Remarkable Ways to Inspire Excellence and Drive Results

Blair, Gary Ryan

Ouvrage indisponible

Éditeur
John Wiley & Sons Ltd
Pages
288
Parution
novembre 2009
Format
Cartonné
Langue
Anglais
Dimensions
231 × 159 × 28 cm
EAN
9780470504567
  • Résumé

Far too many people and organizations function in a suspended state of mediocrity. Reputations are damaged, brands diluted, and loyalty is lost by blatant disregard for the small stuff which can ruin lives and destroy businesses. An "Everything Counts" mindset is today's Total Quality Management program.
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