Communicate with Confidence: How to Say it Right the First Time and Every Time

Booher, Dianna

Ouvrage indisponible

Éditeur
McGraw-Hill Professional
Pages
413
Parution
juillet 1994
Format
Livre broché
Langue
Anglais
Dimensions
236 × 188 × 26 cm
EAN
9780070066069
  • Résumé

Covers the dynamics of verbal communication on the job. Each tip is based on real problems. The text should help readers: hold their own in meetings, give bad news tactfully, apologize without grovelling, mediate conflicts, negotiate, persuade and minimize "cross-talk" between men and women.
Bio de l'auteur
Sommaire / contenu
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