Complete and Balanced Service Scorecard, A: Creating Value Through Sustained Performance Improvement

Tyagi, Rajesh K. Gupta, Praveen

Ouvrage indisponible

Éditeur
Financial TImes Prentice Hall
Pages
320
Parution
juillet 2008
Format
Cartonné
Langue
Anglais
Dimensions
237 × 159 × 27 cm
EAN
9780131986008
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