Usability in Government Systems: User Experience Design for Citizens and Public Servants

Collectif

Ouvrage indisponible

Éditeur
Morgan Kaufmann Publishers In
Pages
440
Parution
juillet 2012
Format
Livre broché
Langue
Anglais
Dimensions
235 × 191 × 25 cm
EAN
9780123910639
  • Résumé

Brings together over 30 experts to outline practical advice to both usability specialists and government technology professionals and managers. In this book, open government, plain language, accessibility, biometrics, service design, internal vs external systems, and cross-cultural issues, as well as working with the government, are all covered.
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