Total Quality Control: Achieving Productivity, Market Penetration and Advantage in the Global Economy

Feigenbaum, Armand V.

Ouvrage indisponible

Éditeur
McGraw-Hill Professional
Pages
896
Parution
février 2015
Format
Cartonné
Langue
Anglais
EAN
9780070220034
  • Résumé

Total Quality Control integrates an organization's quality development with existing business practices to produce quantifiable customer satisfaction. This fourth edition introduces TQM methodologies and shows how to achieve productivity, market penetration, and thrive in a global economy. It also talks about Six Sigma and its role in TQM.
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