Orange Code, The: How ING Direct Succeeded by Being a Rebel with a Cause

Kuhlmann, Arkadi Philp, Bruce

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John Wiley & Sons Ltd
mars 2010
Livre broché
223 × 145 × 19 cm
  • Résumé

How championing consumers led to ING Direct's revolutionary rise in the banking industry In an industry dominated by big banks with little patience for their customers, ING Direct has always strived to be different-a rebel with a cause, if you will-and in doing so, they've become the most successful online banking venture in history.
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