Telecom Management Crash Course: A Telecom Company Survival Guide

Louis, P.J.

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Éditeur
McGraw-Hill Professional
Pages
372
Parution
juin 2002
Format
Livre broché
Langue
Anglais
Dimensions
229 × 152 × 19 cm
EAN
9780071386203
  • Résumé

Shows telecom service providers how to efficiently manage their technology advantages and back-end operations to survive in a challenging economic climate. This work features: basics of billing: staying alive; short, smart biz and tech strategies for tough times in telecom; and using CRM (Customer Relationship Management) to drive business.
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