Supervision in the Hospitality Industry: Leading Human Resources

Walker, John R. Miller, Jack E.

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Éditeur
John Wiley & Sons Ltd
Pages
512
Parution
janvier 2009
Format
Cartonné
Langue
Anglais
Dimensions
243 × 197 × 30 cm
EAN
9780470077832
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  • Résumé

Human resources are led, not managed. Supervision in the Hospitality Industry: Leading Human Resources, Sixth Edition is about leading the people who cook, serve, tend bar, check guests in and out, carry bags, clean rooms, mop floors--the people on whom success or failure of every hospitality enterprise depends.
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