Supervision in the Hospitality Industry: Applied Human Resources: Study Guide

Miller, Jack E. Walker, John R. Drummond, Karen Eich

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Éditeur
John Wiley & Sons Ltd
Pages
144
Parution
octobre 2006
Format
Livre broché
Langue
Anglais
Dimensions
277 × 217 × 9 cm
EAN
9780470099087
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  • Résumé

Covers the principles, theories, human relations techniques, and decision making skills that are required to manage a workforce to profitable results. This work helps managers satisfy obligations to owners, customers, and employees while maintaining a positive work climate, developing job expectations, and disciplining marginal employees.
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