Micromessaging: Why Great Leadership is Beyond Words

Young, Stephen

Ouvrage indisponible

Éditeur
McGraw-Hill Professional
Pages
224
Parution
novembre 2006
Format
Cartonné
Langue
Anglais
Dimensions
233 × 157 × 20 cm
EAN
9780071467575
  • Résumé

Helps eliminate negative verbal and nonverbal behaviors and replace them with positive signals that improve the organization. This book introduces the concept of 'micromessages' that are critical behaviors-looks, gestures, tone, nuance, inflection, syntax - that tell people what we really think of them, in contrast to the words we speak.
Bio de l'auteur
Sommaire / contenu
Nous vous suggérons aussi
Retour en haut de page