Complete Games Trainers Play: v. 2

Newstrom, John W. Scannell, Edward E. Nilson, Carolyn

Ouvrage indisponible

Éditeur
McGraw-Hill Professional
Pages
672
Parution
mars 1998
Format
Loose-leaf
Langue
Anglais
Dimensions
300 × 293 × 72 cm
EAN
9780070466074
  • Résumé

Contains a collection of ice-breakers, brain teasers, problem solvers, and session closers that have been chosen to train for the skills companies are seeking. This book includes games that teach employees how to learn continuously; exercises that enhance motivation, effectiveness, and speed in providing quality customer service.
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